Sunplay
Sunplay Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sunplay has 1.3 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cant think of a single pro.
Cons: Item not delivered, Deceptive shipping, Customer service.Recent recommendations regarding this business are as follows: "Read carefully and avoid", "Just go elsewhere, why support this type business", "AVOID this company! There are better places out there that care about their customers!", "Use Inyo pools", "use SpaDepot.com Cheaper and much better customer service".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sunplay has 1.3 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cant think of a single pro.
Cons: Item not delivered, Deceptive shipping, Customer service.Recent recommendations regarding this business are as follows: "Read carefully and avoid", "Just go elsewhere, why support this type business", "AVOID this company! There are better places out there that care about their customers!", "Use Inyo pools", "use SpaDepot.com Cheaper and much better customer service".
Most users ask Sunplay for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't return incompatible obsolete part
Preferred solution: Full refund
User's recommendation: Read carefully and avoid
Selling damaged and returned parts
Preferred solution: Full refund
Terrible company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanceld order to sell at higher price
canceled order to sell at higher price
Canceled order to show available at higher price on website
Ordered online for a product shown as in stock
They said order was canceled at my request. ***
- Cant think of a single pro
- That they do not honor their posted online prices
Preferred solution: Deliver product or service ordered
User's recommendation: Just go elsewhere, why support this type business
DELIVERY SYSTEM IS A JOKE!
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service!!!
- Soon to expire test reagents in the test kit
Preferred solution: Deliver product or service ordered
User's recommendation: AVOID this company! There are better places out there that care about their customers!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkDefective Product and Refused Refund
User's recommendation: BUYER BEWARE-DO NOT BUY FROM SUNPLAY!!
No reply and kept funds for damaged merchandise
- Read my review
Preferred solution: none needed. Dispute with credit returned funds. Company can stop emailing me spam advertisements now..
User's recommendation: use SpaDepot.com Cheaper and much better customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever got my item I ordered
- No delivery
- No response to order status
Preferred solution: Deliver product or service ordered
User's recommendation: Shop else where don’t use this place.
Finally got response
User's recommendation: Use Inyo pools
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbsolutely the worst company ever.
I ordered a part from this company. I paid for expedited shipping.
10 days later, and several emails and online chat requests with no reply. They only replied when I threatened to write complaints to the Better Business Bureau and the Federal Trade Commission. They supposedly issued a refund, but yet another 10 days later, and still no refund to my credit card. If you look at recent reviews on G##gle, Y##p, and the BBB, you will see that this is a pattern for this company.
Don't fall for their too good to be true prices. They are not true. If you order from these people, you will wait weeks and will not receive your goods. If you do get a reply, it will just be a stall tactic checking the warehouse; checking the supplier; the refund is coming.
None of it is true. I wish I never encountered this company.
Nothing but a waste of my time, and my money. My next steps are to initiate a chargeback with my credit card company, and file those BBB and FTC Complaints.
- Have failed to issue a refund
- Take your money and do not ship the product
Preferred solution: Full refund
User's recommendation: Do not buy from this company. You will regret it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNon delivery of product purchased and paid for
- Item not delivered
Preferred solution: Full refund
User's recommendation: do not do business with them
Never received order!
- Take your money and do not ship the product
Preferred solution: Deliver product or service ordered
User's recommendation: Do not order from Sunplay!
Did not receive order
User's recommendation: Avoid!
Horrible service
Preferred solution: get a customer service dept!!
User's recommendation: Stay away from this one unless your ok with a headache!!
No response from customer service
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I had to end up disputing with my credit company as well. I did get a refund that way for the products I never received.